Online and in “real life” it can be difficult to tell what sources are credible and who means you harm. Millions of Americans rely on Social Security. Because of this scammers target those who are seeking program and benefit information. A popular tactic is to send mail or emails which suggest Social Security is struggling. These marketers insist you're at risk of losing your benefits. They claim if you send them a contribution or membership fee, you'll be safe. Other companies insist they can offer a “Social Security Update”.
Don’t be misled by advertisers who use “Social Security” to market. These companies often provide simple services for a fee. These same services are free if you work directly with the Social Security office.
What services do these savvy swindlers offer? Corrected Social Security cards with married names. Replacement cards. Social Security statements. A social security number for your child. They vary. What’s worse is if they don’t charge you a fee they make their money by selling your personal information.
If you are sent misleading information about Social Security report it. Send the complete ad, including the envelope if it’s by mail, to investigators. Office of the Inspector General Fraud Hotline Social Security Administration P.O. Box 17768 Baltimore, MD 21235.
For accurate information, visit www.socialsecurity.gov anytime. You can also call 1-800-772-1213 or 1-800-325-0778 if you’re hard of hearing. Those lines are answered from 7 a.m.-7 p.m. on weekdays. These methods are the best source of help for Social Security questions.