Many are facing financial hardships and stress due to furloughs and layoffs because of covid-19.

The last thing anyone needs is an out-of-control electric bill.

To keep your energy bill low, Dominion Energy recommends you use energy efficiently. 
⦁    Set your thermostat to 68 on cool days and 78 on warmer days.
⦁    Wash and dry only full loads of laundry, and regularly clean the lint trap.
⦁    Connect multiple devices to a central power strip that can be easily turned off when devices are not in use.
⦁    Download the Dominion Energy app from the Apple Store and Google Play by searching SC-Dominion Energy and link to “My Energy Use” to access data about your energy use and compare it to last month, or even last year.
⦁    Get more energy-saving tips at www.DominionEnergySC.com/EnergyTips .

Dominion Energy has suspended all service disconnections for nonpayment and is waiving all fees for late payment reconnections. 

Customers are encouraged to pay their bill as they normally would, if able. This will help avoid a larger balance later.

Avoid scams
Dominion Energy does not demand payment by phone or call customers and threaten service disconnection if the customer does not make a payment immediately.

Never provide identifying information over the phone, including your social security, credit or debit card numbers in response to a demand for payment. 

If customers suspect they are being scammed, they should hang up and review their account online, on the customer mobile app or by calling the customer service number on their bill. 

Learn more about what Dominion Energy is doing by visiting www.dominionenergy.com/coronavirus .